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About Us

From strategy definition to hands-on problem solving and implementations, we are the Swiss based Healthcare Supply Chain experts.

SUPPLY CHAIN OPERATIONS

Supply Chain Operations is a boutique Life Sciences Supply Chain consulting firm helping organizations maximize value and build sustainable competitive advantage.

Our team of senior specialists, supported by a broad network of industry experts, provides tailored expertise to address the specific needs and challenges of each project.

20+

Years of hands-on supply chain expertise

E2E

From strategy design to full operational implementation

CH

Swiss precision. Pan-European execution.

EU+

Operating across multiple regulatory jurisdictions

THE MAIN TEAM

We are a team of Distribution experts to serve and support you in running your operations and deliver value for your projects and organization.

Tim Foetisch

Managing Partner

Laurent Foetisch

Managing Partner

Marco Barani

Senior GxP Quality Consultant

Yves Guisolan

Senior Supply Chain Consultant

Gaspard Jouandon

Senior Supply Chain Consultant

Diederik Zwakenberg

Senior Supply Chain Consultant

Csilla Wolf

Senior Consultant EU Launch

Thibault de Nortbécourt

Supply Chain Consultant

María Luz Monterrubio

Supply Chain Specialist

Sébastien Lechevallier

Senior Supply Chain Consultant

Sophie Foetisch

Executive Assistant and Marketing Director

Sébastien Lechevallier

Senior Supply Chain Consultant

Senior Supply Chain Consultant

Sebastien is a supply chain executive with experience in pharmaceuticals and biotechnology across Europe and the United States, spanning established small molecule portfolios through to innovative cell and gene therapy. Track record includes building European supply chains from a standing start for first commercial launches

Career Highlight

  • Network design and implementation for small molecules and Cell and Gene Therapy
  • Defining and implementing end-to-end supply chain strategy and leading transformation in multicultural environments.
  • Directing an order-to-cash operation covering > €1B in annual turnover

Csilla Wolf

Senior Consultant EU Launch

Senior Consultant EU Launch

Csilla Wolf is a hands-on pharmaceutical and biotech supply chain executive with extensive international experience across end-to-end clinical and commercial supply chains. She specializes in European launch readiness, commercial product launches, distribution-channel strategy and compliant downstream operating models. Having held senior global and regional roles at Novo Nordisk, Biogen, Baxalta and Amgen, Csilla combines strategic leadership with hands-on execution. She is a Certified Alliance Management Professional and holds an MBA in International Management and a Diploma in Life Sciences.

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Career Highlight

    • Led commercial product launches and new product introductions across European and international markets, from solution design through implementation, go-live and operational stabilization.
    • ‍Designed and implemented European launch-readiness and commercial supply chain operating models covering direct-to-pharmacy, wholesale, 3PL, 4PL and order-to-cash activities.
    • ‍Led the strategic selection, contracting, technology transfer, implementation and governance of CMOs, CDMOs and supply chain partners.
    • ‍Designed supply chain organizations and led cross-border team relocations while ensuring business continuity and uninterrupted product supply.
    • Known for strong cross-functional leadership and the delivery of complex end-to-end supply chain programs and transformations.

Thibault de Nortbécourt

Supply Chain Consultant

Supply Chain Consultant

Head, Hands and Heart dedicated to ensuring Excellence across your Supply Chain. The Head to get the Strategic mindset. The Hands to implement the Operational Excellence onthe field. The Heart to lead, empower, guide and coachpeople with a Team spirit.

Career Highlight

  • Supply Chain Leader with more than 25 years ofinternational experiences in operational, functional, project management as well as consulting roles (PMP® certified, LEAN experience). Led Logistics from supplier to customer through factory logistics and distribution, EUR planning, Customer Service.
  • Customer focused, results driven, people oriented,creative and can-do attitude, long-life learner
  • Downstream Supply Chain: Logistics (Warehousing &Transportation), Distribution, Order-To-Cash, planning (Demand & Supply)
  • Upstream Supply Chain : Supplier Relationship Management
  • Performance management as well as continuousimprovement mindset and experience

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Diederik Zwakenberg

Senior Supply Chain Consultant

Senior Supply Chain Consultant

Diederik Zwakenberg is an experienced global life‑sciences supply chain executive with a unique blend of end‑to‑end supply chain, quality and regulatory expertise, recognized for building and scaling global supply chains from clinical to commercial stage. He has a track record of successfully launching pharmaceutical products for companies such as Alnylam, The Medicines Company & Biogen.

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Career Highlight

  • Global launch of 4 siRNA products within 4 years during COVID.
  • Scaled global supply chains supporting revenue growth from <100MUSD to >1BUSD.
  • Built integrated commercial supply chains transitioning from clinical stage to commercial.
  • Delivered network optimization, vertical integration and late‑stage customization programs.
  • Known for strong cross‑functional leadership and compliant global supply chain setups

Peter McCullough

Advisory Board Member

Advisory Board Member

Globally-experienced Supply Chain and Operations Executive with 20+ years of enterprise-wide leadership and a proven track record of designing and managing complex global supply chains. Recognized business architect with expert capability of delivering business results through P&L responsibility and operational excellence

Career Highlight

  • Proven Leader – Held membership on all divisional leadership teams at Patheon and was Executive Committee member at BioCryst responsible for company’s strategic planning and board meetings. Inspires and mentors team members to think creatively, and moves the organization beyond the status quo.
  • Strategy – Drives sustainable change by designing long-term operational strategies across all supply chain dimensions: plan, source, make and deliver. Demonstrated experience in Fortune 500, mid-market and emerging companies.
  • Operational Excellence – Deep expertise in managing global supply chain operations and developing action plans and metrics in domestic and international environments across global multi-site teams. 
  • Global Cultural Intelligence – Thrives in multicultural business environments. Twenty years of experience leading and operating on international teams from North America, Latin America, Europe, and Asia

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Eric Leiglon

Advisory Board Member

Advisory Board Member

Extensive experience in supply chain management acquired both at site and executive levels, responsible for managing Supply Chain Operations at local and global levels for pharmaceutical companies in Switzerland over the last two decades. Main areas of expertise's and key achievements:

Career Highlight

  • For 10 years, Eric managed the deployment of the Supply Chain processes, tools and organization throughout one of the Top 50 Pharma Company from the demand collection to the final deliveries
  • Established full-fledged SC processes (S&OP, MPS, NPL/NPI, inventory management)
  • Establish central Trading structure in Switzerland to optimize product and financial flows to reduce overall company tax rating
  • Establish strategic alliance with key-supplier to ensure business continuity and supplier innovation first access
  • Establish a repackaging Center in Singapore for late stage customization for Asian markets
  • Establish a Supply Chain Center of Excellence, including project management office, data management & reporting and knowledge management
  • Academic Lecturer at HEC (GSEM) in Geneva for Procurement modules (category management, strategy), for Supply Chain Performance modules at Healthcare Supply Chain Academy and for Supply Chain Information Systems at Executive Master, both at IML, EPFL, Lausanne

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Christian Gaget

Advisory Board Member

Advisory Board Member

Global Quality and Manufacturing Executive with more than 25 years of experience within the Pharmaceutical and Biotech industry with demonstrated development and implementation of efficient Manufacturing and Quality organizations in major companies, his areas of expertise cover:

Career Highlight

  • Pharma/Biotech manufacturing processes
  • International regulatory: Long track record in successful site regulatory inspections
  • Experience with supplier management: quality and manufacturing
  • Development of pharmaceutical products from Phase II to Market
  • Development of innovative injection devices

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Jacques Dysli

Advisory Board Member

Advisory Board Member

Experienced strategic Global Supply Chain executive, with extensive international exposure in Pharma, Biotech and Life Science sectors. A professional with broad global perspective, deep knowledge of the industry core functions, groomed in Supply Chain, Customer Service and Sales & Marketing with a proven track record in:

Career Highlight

  • Change management and building effective teams
  • Implementing pragmatic and effective Sales & Operations processes (social Supply Chain)
  • Excellence in Customer Service, B2B processes and Go-To-Market strategies
  • Lean Supply Chain Operations
  • Product launch (both on a Marketing and Operations standpoint)
  • Outsourcing management
  • Risk and Quality/Regulatory management

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Pierre-Yves Bridel

Advisory Board Member

Advisory Board Member

Supply Chain and Procurement executive with 20+ years of international experience in healthcare, consumer goods and electronics industries at local and global levels. Solid expertise of emerging markets and leading changes. Main areas of expertise: new products distribution, regulatory, procurement, production planning, S&OP, customer service, logistics, CMO management, downstream supply chain and digital transformation.

Career Highlight

  • Steered the launch readiness and global deployment of 13 new product families in 100 countries, leading to a complete portfolio's renewal in 4 years
  • Organized and managed the S&OP process to guide a business unit above company growth
  • Co-ordinated large projects over several continents, leading international cross-functional teams in multiple locations
  • Designed, implemented and managed the global trading operations of a division
  • Reduced inventory by 40% and lead time by 30% using LEAN methodology
  • Managed manufacturer selection, industrialization and distribution of new products, including regulatory
  • Restructured the supply chain and channel-to-market operations of a health science business
  • Start up coach & mentor, provides strategic business advice to technology start-ups

Arjan Adegeest

Advisory Board Member
+41795879067

Advisory Board Member

Experienced Supply Chain Leader with a demonstrated track record in delivering creative business and client focused solutions that improve customer service and margins. His areas of expertise cover:

Career Highlight

  • Strategic, Tactical and Operational Supply Chain
  • Global Demand and Supply Planning
  • Building profitable start-up supply chain division
  • Management of Tech Transfer projects and external contract manufacturing organizations
  • Supply Chain Risk Management and Key Performance Indicators
  • Country launches on all continents, including Japan, Russia and South America
  • Distribution and Temperature controlled shipments

Chris Wallace

Advisory Board Member
+41795879067

Advisory Board Member

Over 35 years' varied supply chain experience in several industries including 3rd party logistics services, automotive, medical device, nuclear fuels and for the last 20 years biotech / pharmaceuticals.
He has developed, implemented and managed global healthcare supply chain strategies & operations on 6 continents, including many in the Emerging Markets.

Career Highlight

  • Supply Chain strategy development & implementation
  • Network design and implementation
  • Start-up, turn-round & transfer of logistics operations – warehousing and freight
  • Multi-temperature distribution (incl. 2-8 & deep freeze)
  • Pharmaceutical GDP & GMP governance
  • 3rd Party selection, contract negotiation & management
  • Outsourcing incl. Order to Cash management
  • New Product Introduction (NPI) Coordination

Sophie Foetisch

Executive Assistant and Marketing Director

Executive Assistant and Marketing Director

Executive assistant in charge of the overall administrative management of Supply Chain Operations SA including travel management, event management, accounting and book keeping, payment management and global support to the operational team.

Marco Barani

Senior GxP Quality Consultant

Senior GxP Quality Consultant

Marco is a quality professional with a proven track record of success by transforming multi-cultural organizations, implementing effective strategies, executing robust operations, and managing high performing teams. Seasoned Responsible Person, with extensive knowledge in quality management within GMP, GDP, GCP and GVP.

Career Highlight

  • Restoring the GMP compliance of a manufacturing site facility to obtain the manufacturing license and to enhance the Quality Management Systems
  • Reshaped QMS to allow a smooth transition from development to commercial (GCP, GMP and GDP)
  • Audits lead, RP and DRP responsibilities

María Luz Monterrubio

Supply Chain Specialist

Supply Chain Specialist

Resourceful Senior Supply Chain Specialist adept at analysis, automation and optimization.
Master in Mathematical Sciences.
Executive Master in Global Supply Chain Management.

Career Highlight

  • Pharmaceutical supply chain specialist
  • Demand and supply planning optimization
  • Demand and supply segmentation and lean forecasting
  • Clinical Trial Distribution for Phase II : operational day-to-day management
  • Expert in statistics and operations research
  • Credibility methods applied to reduce risks
  • Project management consultant
  • Large experience in automating process, designing and implementing tools

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Gaspard Jouandon

Senior Supply Chain Consultant

Senior Supply Chain Consultant

Supply Chain executive with 20+ years of Global Supply Chain management, PMO management & System Analytics development within healthcare industry acquired in global and international companies, with management responsibilities of multicultural teams, responsible for rolling out global operation processes and optimizations

Career Highlight

  • Upstream Supply Chain: S&OP, Supplier relationship management, sourcing and procurement
  • Downstream Supply Chain: Production planning, manufacturing inventory, warehousing, distribution, transportation, packaging, order to cash, serialization, customer service
  • Lean management, Program & Project Management (PMP® certified), new product launch, digitalisation & automation

Yves Guisolan

Senior Supply Chain Consultant

Senior Supply Chain Consultant

Pragmatic self-made doer with 20+ years' experience in managing teams through various operation roles for Life Sciences companies. Yves has extensive experience as an international supply chain leader, covering multiple facets of the function. Looking upstream, Yves has a strong expertise in planning, from sales forecast to suppliers or both manufacturing and contract manufacturing. Downstream, Yves is driven by customers, able to understand their needs, he deploys the network, the inventories, and all the necessary logistic capabilities.

Career Highlight

  • Expert in Downstream distribution and Customer Service
  • Passionated about vertical integrations and inventory management
  • Agile in planning operations and end-to-end S&OP deployment, a strong team player

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Tim Foetisch

Managing Partner
+41799194706

Managing Partner

My playground is European Distribution from design to implementation.

Career Highlight

  • Expertise in Distribution network design and implementation of new operating model
  • From idea to action: head in the clouds, feet on the ground
  • Strong commitment to innovation recognized with several nominations
  • Passionate about selecting, contracting, implementing and operationalizing new stock holding points
  • Experienced in conveying transformation messages across matricial organizations from operational teams to C-Level executives

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Laurent Foetisch

Managing Partner
+41792052332

Managing Partner

Global Supply Chain Executive with more than 30 years of experience within the Pharmaceutical and Biotech industry.
Demonstrated development of Supply Chain Operations processes contributing to top-growth and creating a leading edge competitor differentiator.

Career Highlight

  • Operate central Trading structure in Switzerland to optimize product and financial flows to reduce overall company taxes
  • Manage centrally all planning activities with JDA/Manugistics tools. Rated « Masters in Supply planning » among 70 pharmaceutical companies
  • Expert in implementing the postponement and late differentiation concepts to increase product availability for the emerging markets (LATAM and APAC)
  • Specialist in product security protections and anti-counterfeiting features with more than 8 years of track & trace operational experience in the US

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ADVISORY BOARD

The Advisory Board duties include coaching and partnering with the operational team.

Chris Wallace

Advisory Board Member

Arjan Adegeest

Advisory Board Member

Pierre-Yves Bridel

Advisory Board Member

Jacques Dysli

Advisory Board Member

Christian Gaget

Advisory Board Member

Eric Leiglon

Advisory Board Member

Peter McCullough

Advisory Board Member